Privacy Policy

Effective Date: 30th January 2025

Company: Linked Platforms Ltd
Registered Address: 167-169 Great Portland Street, London, England, W1W 5PF
Support Email: support@venyo.io

1. Introduction

Linked Platforms Ltd ("we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy outlines how we collect, use, disclose, and safeguard your information when you use our web and mobile applications under the Venyo brand (“Services”).

By accessing or using our Services, you consent to the collection and use of information in accordance with this Policy.

2. Information We Collect

a. Personal Information

• Full name, email address, and contact number
• Business name and registration details
• Billing or payment information (if applicable)

b. Usage Data

• Device type, IP address, browser, operating system
• Access times and app usage patterns

c. Content & Event Data

• Event schedules, venue details, contact lists
• Uploaded documents (menus, PDFs, photos)

3. How We Use Information

• Provide and maintain the Services
• Manage user roles and permissions
• Generate invoices and process payments
• Improve user experience and performance
• Provide customer support and send notifications
• Ensure platform security and legal compliance

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Trusted third-party vendors (e.g., cloud hosting, analytics)
• Authorities when required by law
• Other users only as explicitly authorized by you

5. Security

We implement appropriate technical and organizational safeguards including:

• Encryption of sensitive data
• Role-based access controls
• Regular audits and monitoring

While we take reasonable steps, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined or as required by law. Users may request deletion of their data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and update your personal data
• Delete your account or request data erasure
• Object to or restrict certain data uses
• Request a copy of your stored data

To exercise these rights, contact us at support@venyo.io.

8. Children’s Privacy

Our Services are intended for use by individuals over the age of 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may occasionally update this Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised effective date.

10. Contact

If you have questions or requests related to this Privacy Policy, contact us:

Email: support@venyo.io

Office: Linked Platforms Ltd

167-169 Great Portland Street, London, England, W1W 5PF